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Qty: 1 £11.99
£2.40 – £9.50
Designed by Michael Moon for 3 Wishes.
Our order system will email you to keep you updated about what's happening with your order as we process it.
We send packages via Hermes or Royal Mail both of whom aim to deliver them in the UK within 2-3 working days, but occasional delays outside our control can mean they sometimes take up to 10 days in total to arrive. You can however choose our upgraded delivery which is a next day courier service.IMPORTANT - Safe Place delivery - Most couriers deliver to a "Safe Place" by default and unless you specify at the time of order (either in the order notes area or via email), it will be assumed that a safe place delivery is accepted by the buyer. Once left by the courier, photographic evidence of the place left and GPS tracking of the handheld device will serve as evidence that your order has been delivered to your property. It is the buyers responsibility to inform Oh Sew Sweet Ltd if no safe place is available. We will then inform the courier not to leave your item and to retry delivery.
International orders are also sent via Royal Mail and delivery times will vary considerably depending on your local postal deliveries.
P&P for delivery in the UK:
P&P for delivery outside the UK:
We charge a fixed rate for delivery outside of UK. The rate is £10 for P&P however if your item is small and significantly less cost to post, we will review the charges and refund you the difference.
Our system will email you to let you know when we have despatched your order, but please wait 10 days before contacting us about non-delivery. We know it's frustrating, but it's most likely on its way and we can't chase Royal Mail about it until the 10 days have passed anyway.
It's worth checking with your local delivery office to see if they have anything for you, as sometimes you may not have been notified that a parcel is waiting there for you to collect. We've also had cases of packages being delivered to neighbours but no card being left for the recipient.
If your order still hasn't arrived after 10 days and it's not been left somewhere for you to collect, please get in touch and we'll investigate to see if we can track it down for you! And if all else fails, we'll do our best to replace the original order.
£2.40 – £9.50